In the bustling world of real estate, the excitement of buyers, sellers, tenants and landlords starting new chapters can unfortunately attract opportunistic criminals. Real estate professionals, often acting as intermediaries, can become targets of theft, fraud, and other crimes. To mitigate these risks, many agents implement a thorough vetting process before meeting new clients in person.
Client Screening: A Necessary Precaution
To safeguard themselves and their clients, real estate agents typically screen potential clients. This process often includes requesting a copy of the client’s ID and a mortgage bond pre-approval for aspiring buyers. These documents verify the client’s identity and financial capability, ensuring they can afford properties within their price range.
Meeting Protocols for Agents
Agents are advised to adhere to specific protocols to ensure safety during client interactions:
- Initial Meetings: It is recommended to meet new clients at the office or in a public place to discuss their needs before proceeding to property viewings.
- Area Familiarisation: Before showing a property, agents should familiarise themselves with the area and identify any potential hazards.
- Property Security: Sellers are encouraged to secure valuables and personal items such as bank statements and to allow property access only when the agent is present. Post-viewing, agents should check that all security features are intact.
Best Practices for Safety
To further enhance safety, agents should consider these best practices:
- Safety Apps: Install an app with a panic button feature on your phone.
- Daylight Appointments: Schedule showings during daylight hours only.
- Avoid Late Hours: Avoid working alone at the office late at night.
- Property Descriptions: Refrain from using “vacant” in your property listings.
- Safety Protocols: Establish and follow a safety protocol with clients.
- Office Code Words: Have a code word with your colleagues for dangerous situations.
- Daily Schedule Sharing: Share your daily itinerary with family, friends or the office administrator.
- Live Location Sharing: Share your live location with a trusted contact during appointments.
- Phone and Vehicle Readiness: Ensure your phone is fully charged and your vehicle has enough fuel for a quick escape if needed.
- Self-Defence and First Aid: Take self-defence classes, carry pepper spray and have a first aid kit in your car.
- Emergency Awareness: Know the locations of the nearest medical centre and police station when visiting new areas.
- Vigilance: Always trust your instincts and stay alert.
Conclusion
While we hope that real estate agents and their clients never face dangerous situations, it is essential to be prepared. By implementing these safety measures, the risks associated with property transactions can be significantly reduced, ensuring a safer experience for everyone involved.